Product & Service Design • Design Leadership
Helping
organisations work better through thoughtful design.
My work sits at the intersection of product strategy, service design and systems thinking. I partner with cross-functional teams to design enterprise platforms and digital products that simplify operational complexity, support business growth and create better experiences for customers and employees alike.
Sydney, AU
Selected Work
Superannuation Ecosystem
Registry, adviser and member platforms — designed as one connected system for superannuation funds.
3
Platforms shipped
4
Super funds served
1M+
Australians reached
REGISTRY & ADMINISTRATION
Administration platform
A next-generation superannuation administration platform built for flexibility, transparency and scale — combining registry, workflow and operational tools into a modular, API-first system.
Real-time data • Built in workflow
SELF SERVE ADVISER TOOLS
Adviser Online
A white-label platform empowering financial advisers to manage client super with secure, self-service access to member information and reporting. Advanced user management allows Dealer Groups, Practice Managers and Advisers to manage their teams.
Deployed across 3 Super Funds
MEMBER EXPERIENCE
Member Online
A mobile-first white-label member platform giving Australians real-time access to their balance, investments, insurance and retirement planning tools through a simple, intuitive experience.
Deployed across 4 Super Funds
DESIGN CULTURE & STRATEGY
Design Principles
Six member-centred design principles, developed with the design team through eight workshops of divergent and convergent thinking, to guide faster and more consistent product decisions.
8 workshops • 6 principles • team-wide adoption
Let’s work together
Interested in working together? Fill out some info, and I will be in touch shortly.